Alora help and FAQ
Quick answers about the app: price, devices, taking attendance with no signal, importing students, reports and your account.
Getting started
What is Alora?
A simple attendance app for teachers, coaches and studios. Make your classes, add your students, and take attendance in a few taps.
Is Alora free?
Yes. The free version has unlimited students and classes. Premium adds CSV and PDF attendance reports and costs $29.99 per year in the US (prices in other countries are set by the App Store and Google Play). See Pricing.
Which devices does it work on?
iPhone, iPad, Android phones and Android tablets.
Do I need internet?
You need internet to sign in, set up and sync. After that you can take attendance with no signal: marks sync when you’re back online.
Classes and students
How do I add a class and students?
Follow the Get started guide. It takes a couple of minutes.
Can I import my student list?
On iPhone and iPad, yes, from a CSV file: see How to import students. On Android, students are added by hand for now.
Is there a limit on students or classes?
No. Add as many classes and students as you need, even on the free version.
Attendance and reports
How do I take attendance?
Open the class and tap present, absent or late for each student.
Can I get an attendance report?
Yes, with Premium: export a class or a single student as CSV or PDF straight from the app, then share or print it.
Can several teachers at our studio use it?
Yes. Each teacher installs Alora and keeps their own classes.
Premium and your account
How do I cancel Premium?
Your subscription belongs to your App Store or Google Play account. On iPhone or iPad: Settings, your name, Subscriptions. On Android: Google Play, your profile, Payments and subscriptions, Subscriptions. Deleting the app does not cancel the subscription.
How do I delete my account?
Use the account deletion page, or email support@aloraapp.com.
How do I contact support?
Email support@aloraapp.com. We usually reply within one business day.
Step-by-step guides
Get started with Alora
Create your first class and add students in a couple of minutes.
How to import students
Bring your student list in from a CSV file (iPhone and iPad).
How To Accept Collaboration Invitation?
What to do when you get an invitation email.
How To Invite Collaborators?
How to invite a co-worker from the app.
Still have a question?
Email support@aloraapp.com and a real person will answer, usually within one business day.