Delete your Alora account and data
This page explains how to delete your account and data in the Alora app (developer: TrueQuote Logistic Inc).
Option 1: In the Android app
- Open Alora and sign in.
- Go to More → Delete account.
- Confirm.
For security, sign out and sign in again right before deleting. This removes your sign-in account. To make sure your classes, students, photos and attendance records are also removed from our servers, please also email us as described in Option 2.
Option 2: By email (iPhone, iPad, Android, or if you can’t sign in)
Send an email to support@aloraapp.com from the email address you use in Alora, with the subject “Delete my account”. We will confirm and delete your account within 30 days.
Delete some data without deleting your account
You can delete classes, students and photos in the app at any time. To have other data deleted (for example attendance history or analytics data linked to your account), email support@aloraapp.com with the subject “Delete my data” and tell us what to delete.
What we delete
Your account (email, name, user ID), your classes, students and their details and photos, attendance records, notes and settings, and analytics data linked to your user ID.
What we keep
Purchase records may be kept by Google Play, Apple and our payment providers as required for tax and accounting. Backups are overwritten within 30 days.
Deleting your account does not cancel a subscription. Cancel it in Google Play or in your Apple ID settings.